METODOLOGÍA DEL CURSO. Both the whole course documentation and the monitoring of the tutorials along with the final exam will be conducted in English. The level required is Advanced. The course provides a learning methodology that provides practical tools for learning and transferring it to work environment. Participants will receive the “Study Guide” at the beginning of the course, which will help them to acquire learning in an effective way and transfer their knowledge to work environment. The methodology includes: - Case studies, self-assessment tests, individual exercises, conceptual discussions, group discussions, analysis of problems and decision making discussions.

Objetivos: OBJETIVOS DEL CURSO. After completing the course you will be able to: Identify the characteristics and mechanisms of organizations as complex systems, including three different dimensions; individual, group and organization. Identify the roles, skills and personal characteristics that managers and leaders develop to produce the adaptive survival strategies of their organizations. Understand the key organizational components of the “hard side” - organizational structure, processes and systems - and the “soft side” - culture, leadership and communication. Comprehend the individual behavioral components – motivation, personal interests, values, personality traits and diversity - and their consequences – job satisfaction, stress and work and well-being. Understand group behaviors, team development tools and their incidence in organizational knowledge. Identify needs for change and transformational processes to increase organizational effectiveness.