Day 1 - Introduction to Project Management What are "projects"? Why project management? The project life cycle Influences on a project Key stakeholders Project management process groups Project manager responsibilities Day 2 - Project Initiation Understanding the role of senior management Needs Assessment Project selection - benefit/cost ratio Present value and net present value Building SMART objectives Day 3 - Project Planning Scope planning The work breakdown structure Estimating Schedule Planning Network Diagrams - CPM Speeding up the Schedule Project Management Planning Software Cost Planning Responsibility Matrix Resource Loading and Levelling Risk Planning Procurement Planning Communication and quality planning Day 4 - Project Implementation Baselines Developing the project team Organisations and team structures Managing change Managing Risk Performance reporting Reserves Assessing and monitoring project performance Earned value Sunk costs Day 5 - Project Closeout Scope verification and customer acceptance Administrative and contractual closure Transferring lessons learned to future project