Would you like to learn more about Total Quality Management? Emagister recently added the perfect course for you! This programme will tell you all you need to know about why senior management should become personally involved in Total Quality Management and what they should do in terms of actions. The course in Development, Introduction and Sustaining of Total Quality Management will teach you everything about the role of middle and first-line management the activities which they need to get involved with. In addition, you will be able to understand the continuous improvement of this sector and how the improvement process is triggered. During this course, you will get to know some of the typical problems in sustaining TQM and to solve them. Also, an audit tool that will help you assess if these organisations are experiencing some problems and which are the factors that can have a negative impact on the sustainability of TQM. Last but not least, you will be able to understand six levels of TQM adoption that can be used as an internal measure by which organisations can compare their standing and which help them review their performance. Are you ready to become an expert in Total Quality Management? Contact Emagister.co.uk and learn everything about this opportunity!

Objetivos: Chief officers, directors and heads of departments who wish to play a greater role in determining the quality policy within their organisations; senior management team members who wish to create the strategic dialogue, organisational environment, atmosphere, values and behaviour in which total quality management (TQM) can achieve its potential; those who wish to create an organisational culture in which each person in every department is fully committed to improving their own performance and is dedicated to satisfying their internal customers’ needs and future expectations; middle and first-line management who wish to play a key role in putting the principles of TQM in place at the sharp end of their organisation; industrialists; management consultants