1. Test Basics 1.1. Introduction 1.2. Testing in the Software Lifecycle 1.3. Specific Systems 1.4. Metrics and Measurement 1.5. Ethics 2. Testing Processes 2.1. Introduction 2.2. Test Process Models 2.3. Test Planning and Control 2.4. Test Analysis and Design 2.5. Test Implementation and Execution 2.6. Evaluating Exit Criteria and Reporting 2.7. Test Closure Activities 3. Test Management 3.1. Introduction 3.2. Test Management Documentation 3.3. Test Plan Documentation Templates 3.4. Test Estimation 3.5. Scheduling and Test Planning 3.6. Test Progress Monitoring and Control 3.7. Business Value of Testing 74 3.8. Distributed, Outsourced, and Insourced Testing 3.9. Risk-Based Testing 3.10. Failure Mode and Effects Analysis 3.11. Test Management Issues 4. Test Techniques 4.1. Introduction 4.2. Specification-Based 4.3. Structure-Based 4.4. Defect- and Experience-Based 4.5. Static Analysis 4.6. Dynamic Analysis 5. Tests of Software Characteristics 5.1. Introduction 5.2. Quality Attributes for Domain Testing 5.3. Quality Attributes for Technical Testing 6. Reviews 6.1. Introduction 6.2. The Principles of Reviews 6.3. Types of Reviews 6.4. Introducing Reviews 6.5. Success Factors for Reviews 7. Incident Management 7.1. Introduction 7.2. When Can a Defect Be Detected? 7.3. Defect Lifecycle 7.4. Defect Fields 7.5. Metrics and Incident Management 7.6. Communicating Incidents 7.7. Incident Management Exercise 7.8. Incident Management Exercise Debrief 8. Standards and Test Process Improvement 9. Test Tools and Automation 9.1. Introduction 9.2. Test Tool Concepts 9.3. Test Tool Categories 9.4. Keyword-Driven Test Automation 9.5. Performance Testing 10. People Skills and Team Composition 10.1. Introduction 10.2. Individual Skills 10.3. Test Team Dynamics 10.4. Fitting Testing within an Organization 10.5. Motivation 10.6. Communication 11. Sample ISTQB exam questions and exam resolution