Guest Service Excellence Course for individuals Based on brand standards used by international 5 star Hotels we have created this dynamic one day customer service course, specifically designed for those looking to enter the work force or enhance their existing skills. This unique interactive Guest and Customer Service course gives you insight into what is required to deliver exceptional, five star personalised service that guests or customers will remember. Let us share our Five Star Hotel Service secrets with you and help you become a better team member that not only meets but exceeds Guest Expectations. Why not learn from the best? Five Star Service is not only for Five Star Hotels. Whether you work in a coffee shop, in a retail outlet, a fast food restaurant, or an office, this in-depth course will help you to enhance your skills and become noticed by your superiors for exceeding guest/customer expectations. At the Academy our goal is to ensure you acquire the essential skills setting you on the right path for your future. Consequently anyone from any professional background, nationality or age is welcome to join the course. Guest Service Excellence Course for employers Having skilled staff that are able to offer exceptional customer service to your clients, is fundamental to developing and sustaining any business. As pioneers of practical front of house Hospitality training, we have taught countless passionate students who have gone on to secure careers in a variety of multinational branded Hotels. Our exceptional training for Hos

Objetivos: Learn how your career progression is dependent on the service you provide and how Excellent Customer Service Skills can help you go above and beyond in today's competitive job market.

A quién va dirigido: This one day Customer Service course is perfect for anyone that aims to provide the best possible Customer Service Experience. Hotels are known for their leading Guest Service standards and desire to provide memorable guest moments and experiences.