Course Content Core Subjects
• Computer Keyboard Skills –Learn how to touch type accurately, using the correct keyboard technique.
• Keyboard Speed Development – Develop your typing speed to improve productivity using graded copying exercises and timed dictations. A number of stages are available, taking you up to a speed of 70 wpm
• Effective Business Communication – Learn to communicate effectively in business – by letter, email, telephone and personal presentations. OR • Business Document Production – Develop skills and understanding of routine and complex business documents.
• Audio Transcription – Learn to type from audio dictation using a variety of correspondence e.g. memos, reports and letters.
• Microsoft Word – Learn word processing skills to a good business standard. • Microsoft Excel – Learn spreadsheet skills to a good business standard.
• Microsoft PowerPoint – Gain competency in creating slide presentations. Areas covered include formatting, inserting tables, pictures, sound, hyperlinks, and applying transition and timing effects to a slide show.
• Microsoft Outlook – Learn how to share, manage and schedule information electronically.
Recommended Electives – choose TWO:
• Introduction to Computers
• Microsoft Word Expert
• Microsoft Publisher
• Microsoft Access

The above are recommended electives for this Diploma. Alternative subjects may be chosen. Please discuss the options with your Course Advisor.