Our course covers standard Hotel procedures, extensive use of Opera PMS Hotel Software, Brand-standards of 5* Hotels and is followed by hands-on practical sessions in a state of the art training facility, where newly learnt skills are put into practice. All classroom sessions are taught and observed by experienced and caring hospitality trainers.


In addition, we will work with you on your CV and take a professional profile picture of you. You will also learn how to pass a job interview successfully. This is to ensure you present yourself as best as possible to future employers and are able to secure employment.


Course includes:

• Extensive hands-on use of the hotel software Opera PMS
• Hotel Standards for 5* Hotels
• English and German Hotel Terminology
• Reception Academy Stationery
• Certification
• Professional CV and Profile Picture

This course will be taught over 4 consecutive weekends (Saturday & Sunday) starting every day at 9am and finishing at 5.30pm including breaks.